Lv88luck is committed to protecting the privacy of every Malaysian member. This Privacy Policy clearly explains how we collect, use, store, and protect your personal data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).
Protecting our members' personal data is not merely a legal obligation — it is a core value we uphold every day at lv88luck.
All data transmitted between your device and lv88luck's servers is protected by 256-bit SSL encryption — the same security standard used by leading banking institutions in Malaysia.
Lv88luck's Privacy Policy is drafted in full compliance with Malaysia's Personal Data Protection Act 2010. We adhere to all data processing principles as prescribed by local legislation.
Lv88luck has never sold, rented, or shared member personal data with any third party for marketing purposes without your explicit consent, and never will.
Your personal data is stored in Tier-3 data centres with strict physical and digital access controls. Only authorised personnel may access lv88luck member data.
Every lv88luck member has the right to access, amend or request deletion of their personal data at any time. Contact our support team and we will process your request within 14 business days.
Lv88luck uses cookies solely to enhance user experience and for internal analytics purposes. You can manage your cookie settings through your web browser at any time without affecting the core functions of the platform.
Summary: lv88luck takes your privacy seriously. We only collect data that is strictly necessary, use it solely for the stated purposes, and protect it with the latest security technology. You remain in full control of your personal data at all times.
This Privacy Policy sets out lv88luck's commitment to protecting the personal data of all members who use our online casino platform in Malaysia. lv88luck ("we", "our platform") acts as the responsible data controller for all personal information collected through the lv88luck website, mobile application, and all related services.
This lv88luck Privacy Policy is drafted in accordance with the requirements of Personal Data Protection Act 2010 (PDPA) Malaysia. By registering for or using the lv88luck platform, you consent to the collection and processing of your personal data as described in this Privacy Policy.
We encourage you to read this document carefully. If you have any questions about how we handle your personal data, please contact our data protection team by email at support@lv88luck.net.
Lv88luck collects various categories of personal data depending on how you interact with our platform. Below is a summary of the data we collect:
| Data Category | Examples | Collection Method |
|---|---|---|
| Identity Data | Full name, date of birth, MyKad/passport number | Account registration form |
| Contact Information | Email address, phone number, residential address | Account registration & verification |
| Financial Data | Bank account numbers, eWallet details (TNG, GrabPay, Boost) | Deposit & withdrawal process |
| Transaction Data | Deposit, withdrawal, betting, and winnings history | Automated platform activity |
| Technical Data | IP address, browser type, operating system, device ID | Automated system logs |
| Usage Data | Pages visited, games played, session duration | Platform analytics |
Lv88luck no store your full credit/debit card number or online banking password. All sensitive payment information is processed directly through certified payment gateways and never passes through lv88luck servers.
Lv88luck only collects personal data for legitimate and specific purposes. We do not collect data beyond what is necessary for those purposes. The following are the primary purposes for data collection at lv88luck:
Under Malaysia's Personal Data Protection Act 2010 (PDPA), lv88luck processes your personal data on the following legal bases:
Lv88luck does not sell members' personal data. However, in certain circumstances, we may need to share your information with the following trusted parties:
Transaction information that must be shared with payment service providers such as FPX, Touch 'n Go eWallet, GrabPay, Boost and ShopeePay gateways, solely for the purpose of processing your deposits and withdrawals. All such providers are bound by strict confidentiality agreements.
Minimal gameplay session data may be shared with third-party game platform providers that supply slots, table games and live casino on the lv88luck platform. This data is used for technical purposes and game outcome verification only.
Lv88luck will disclose member personal data to Malaysian authorities when required by law, court order, or direction from a legitimate regulatory body. In such cases, we will notify the member concerned where permitted to do so by law.
lv88luck never share member personal data with advertising companies, data brokers, or any third party for marketing purposes without your explicit prior consent.
Lv88luck retains members' personal data for as long as your account is active or as long as necessary to provide services to you. After account closure, we may be required to retain certain data for the following periods in accordance with legal obligations:
Lv88luck implements multiple layers of security to protect your personal data from unauthorised access, loss, or damage:
Lv88luck uses cookies and similar tracking technologies to enhance the user experience and analyse platform performance. Below are the types of cookies we use:
You may manage or disable cookies at any time through your web browser settings. Please note that disabling essential cookies may affect the functionality of certain areas of the lv88luck platform.
As a lv88luck member residing in Malaysia, you have the following rights regarding your personal data under the Personal Data Protection Act 2010:
Request a copy of all personal data we hold about you. We will process your request within 21 business days.
Request the correction of any inaccurate or incomplete personal data held in your lv88luck records.
Request deletion of your personal data, subject to data retention obligations required under Malaysian law.
Object to the processing of your personal data for direct marketing purposes at any time, with no penalty.
Request your personal data in a structured, machine-readable format for transfer to another service provider.
Request a restriction on the processing of your personal data under certain circumstances while we investigate your complaint.
To submit any request relating to the rights listed above, please contact us at support@lv88luck.net with the email subject "Privacy Rights Request". We aim to respond within 14 business days.
The lv88luck platform is strictly for adult users aged 18 years and above only. We do not knowingly collect or process personal data of individuals under the age of 18.
Should we discover that personal data of a child has been collected without our knowledge, we will take immediate action to delete that data and close the account in question. Parents or guardians who suspect their child has registered an account with lv88luck are requested to contact us at support@lv88luck.net immediately.
Lv88luck reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. Members will be notified of any significant changes via email or a prominent notice on the lv88luck platform at least 14 days before the changes take effect.
The "Last Updated" date at the top of this page will be updated each time an amendment is made to lv88luck's Privacy Policy. We encourage you to review this page periodically to stay informed about how we protect your personal data.
Continued use of the lv88luck platform after an amendment's effective date constitutes acceptance of the updated Privacy Policy. If you do not agree with the changes, please discontinue use of the platform and contact us to close your account.
If you have any questions, concerns or complaints regarding lv88luck's Privacy Policy or how we handle your personal data, please contact our Data Protection Officer (DPO) through the following channels:
We are committed to addressing all privacy-related inquiries seriously and will respond within 3 business days. If you are not satisfied with our response, you have the right to lodge a complaint with Department of Personal Data Protection (JPDP) Malaysia which is the regulatory body responsible under PDPA 2010.
Now you know how lv88luck protects your privacy. Register a free account today and enjoy over 500 casino games, Sports Betting on the Malaysia Super League and EPL, plus an exclusive VIP programme — all within a safe and transparent environment.